We believe that two things really make a web host. Reliability and support. That's why we promise 99.5% uptime. That's also why we strive to make our support fast, and yet still remain personal.

Our support desk, located at http://support.lemonred.com/ is always available. Or if you prefer a simple email, contact us at support@lemonred.com.

We also offer support over the following IM networks. IM support is not guaranteed however, and may not always be available.

All important announcements are sent via email to our clients, and available at our Important Announcements page.